Service Manager

You know that people and food are a happy combination.

You’re a highly dependable person who would love to share your good spirits and our great food with residents and patients. You show up every day with a smile and ready to serve and direct all aspects of service and hospitality. Connecting with people comes naturally, and you love to brighten days with your upbeat personality and endless creativity. You have an eye for detail and a strong work ethic. Whip up your own recipe for professional growth and fulfillment as a Service Manager at Ohio Living.

Why Ohio Living is different

• Better schedules. Unlike restaurant work, we are typically done by 8pm. You’ll love not having to work until 2am closing times.
• A feel-good role. Meals are important to everyone and you’ll be the bearer of great food. That allows you to make connections with residents and patients, becoming a welcome and enjoyable part of their days. It’s rewarding for you, too.
• Fun challenges. We have a dining room with tablecloths and servers, and we also deliver meals to rooms. We cook for everything from formal galas to barbeques and taco bars. We invite our residents to take part in cooking classes. You’ll find every day unique – and uniquely enjoyable.
• Plenty to learn. You’ll learn a lot from our amazing chefs and cooks. You can help with menus and participate in our annual culinary competition. We bring in experts to train you and offer online courses from Rouxbe. And you’ll have room to move up into leadership roles if you desire.
• Attractive pay and benefits. We offer everything you expect, plus a retirement plan, paid time off, education assistance, pay advances up to $500, recognition programs and free meals.

What you’ll do

We will look to you to organize, direct, and oversee, all aspects of the Culinary and Nutritional Services Department. Making sure that meal service is timely and efficient is a crucial part of your day-to-day and ensuring that service is running smoothly is one of your main responsibilities. You’ll also help to supervise service staff and foster a positive work environment.

What it takes

• High school diploma or equivalent
• Associate degree culinary, hospitality, nutritional services, or a related field preferred
• Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP) certification from the Association of Nutrition and Foodservice Professionals (ANFP) preferred
• ServeSafe certification required or willing to obtain
• Three years experience in food service operations and/or hospitality management required
• Experience in a supervisory capacity in a long-term care facility, hospital, or other related medical facility preferred
• Financial management and budgetary accounting skills required
• Knowledge of food and catering trends

Ohio Living Breckenridge Village is Willoughby’s premier retirement community offering long-term nursing care, memory care, short-term rehabilitation, outpatient therapy and assisted living. We also offer independent living apartments, ranch homes and brownstones. Most importantly, we’re a company that:

• chooses to operate as a faith-based, not-for-profit organization
• makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve
• provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith

Why work at Ohio Living Breckenridge Village?

Our residents and employees have access to the Veale Wellness Center, Mahan Cultural Arts Center, and nature trails throughout our park-like campus. Depending on an employee’s  status, they may benefit from:

• competitive wages
• affordable medical, dental, and vision insurance
• 403b retirement savings
• paid time off including your birthday
• training, continuing education, and education assistance
• pay advances up to $500
• free meals/meal allowance
• the latest technology
• subsidized child care at Clapp Children’s Center
• unlimited career opportunities
• and much more!

Who is Ohio Living?

Headquartered in Columbus, Ohio Living is one of the nation’s largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties.

Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.

Our Values:
Care  •  Integrity  •  Customer Service  •  Innovation

Financial Stewardship  •  Leadership  •  Inclusion