Director of Assisted Living

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work!  Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Director of Assisted Living is responsible for the operation and supervision of the assisted living program in accordance with company standards and federal, state, and local standards, guidelines, and regulations, and ensuring the highest degree of quality care and services are maintained at all times.

Essential Activities and Tasks 

Care Management and Service Delivery - 30%

• Responsible for case management of all residents in the assisted living areas.

• Consults with the resident’s physician in planning resident care, treatment, rehabilitation, etc. as needed.

• Oversees notifications to the resident’s attending physician(s) and family in accordance with nursing policies and procedures.

• Facilitates resident care conferences.

• Interacts with residents to ensure that quality care and positive resident/staff relations are taking place.

• Maintains open and trust-building relationships with resident family members responding professionally and promptly to any requests or concerns.

• Responds to resident, employee, and vendor concerns, complaints, and suggestions and maintains a written record of actions taken.

Quality, Compliance, and Risk Management - 20%

• Ensures that Assisted Living Manual is followed by nursing staff and that it reflects the day-to-day assisted living and nursing care procedures used by the facility and interprets policies and procedures as required.

• Participates in the development, maintenance, and implementation of the facility’s quality assurance program for assisted living.

• Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing nursing/resident care tasks and ensures departmental staff does the same.

• Ensures that the nursing staff is following procedures for the administration, storage, and control of medications and supplies.

• Ensures that resident rooms, treatment areas, work areas/equipment are maintained in a clean, sanitary, and safe manner.

• Maintains the confidentiality of resident information and honors the residents’ personal and property rights.

Operations Management - 20%

• Manages the assisted living operations to ensure compliance with federal, state, and local regulatory requirements through appropriate departmentalization and delegation of duties.

• Coordinates admissions, transfers, and discharges of residents as necessary as determined by the interdisciplinary team.

• Assists in developing and implementing methods for coordinating nursing services with other departments, including Culinary, Housekeeping, Laundry, Maintenance, Therapy, Activities and Social Services, ensure the continuity of care.

• Assists in the development and maintenance of the policies and procedure manual, and ensures facility-wide compliance with said policies and procedures.

• Organizes and maintains office procedures and supervises workflow of staff.

• Attends all-employee and departmental meetings and in-service training as scheduled or as directed.

People Management and Development - 15%

• Supervises assisted living staff.

• Fosters a positive work environment that attracts, retains, and motivates employees.

• Interviews, selects, and orients new direct reports.

• Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.

• Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.

• Monitors accountability with organization requirements prescribed by the Employee Handbook.  Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance.  Works with Human Resources when circumstances arise that necessitate further documentation and intervention.

• Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.

• Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.

• Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.

Financial Management - 10%

• Oversees financials on a monthly basis to ensure that annual budget and other financial targets are met.

• Provides corrective measurements when unexpected costs or reduced revenues occur.

 Administrative and Reporting - 5%

• Participates in screening potential admissions for care needs and suitability of admission.

• Reviews nurses’ notes to ensure that they are informative and descriptive of nursing care being provided and that they reflect the residents’ response to the care.

• Performs administrative duties such as completing forms, reports, evaluations, studies, charting, etc. as necessary.

All other duties as assigned.

Qualifications

Education

• Bachelor’s degree in business, gerontology, or a related field required; or

• Bachelor’s degree in social work and current unencumbered license for the state of Ohio to practice as a Social Worker (LSW) required; or

• Bachelor’s degree in nursing and current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) required; or

• Current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required.

Experience

• Three years experience in operations management in a skilled nursing or assisted living facility required.

• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

• Proficiency with electronic medical records (EMR) preferred.

Other Requirements

• Must be able to read, write, speak, and understand the English language.

Working Conditions and Special Requirements

• Sitting - Up to 4 hours/day

• Standing - Up to 8 hours/day

• Walking - Up to 6 hours/day

• Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds

• Driving - Up to 6 hours/day

• Travel % / Overnight Travel - Minimal

• Work weekends, evenings, and holidays - Occasional

• On-call availability - 24/7 for emergencies

• Subject to falls, burns from equipment, odors, and cuts - Work day

• Subject to residents/patients with various disease processes - Daily

• May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day

• Risk Category for Exposure to Bloodborne Diseases - I