Patient Information & Insurance Intake Coordinator

Patient information and insurance eligibility begins with you.

You’re an insurance eligibly expert, a home health and hospice pro, and a data entry wizard. You work well as part of a team, but you also succeed when working independently, and it’s easy to count on you to get the job done efficiently. You’re thorough and knowledgeable when it comes to payors and your expertise makes you the perfect fit for the Central Intake Coordinator position at Ohio Living!


Potential for hybrid remote work schedule once successful onboarding has been completed.



Why Ohio Living is different

  • Close-knit culture. We’re more like a second family here. You’ll get to know your team, and you’ll appreciate the additional joy it brings to your work.
  • Rewarding work. If you are called to care for others, you’ll find real satisfaction at Ohio Living. This is an environment where you can fully use your skills to bring joy to others, assist and inspire.
  • Just the start. This is often the beginning of a career with us or within healthcare. Our central intake coordinators can move into a variety of different roles within our organization.
  • Attractive pay and benefits. We offer everything you expect, plus shift differentials, a retirement plan, paid time off, education assistance, pay advances up to $500, recognition programs and free meals.
  • Schedules that fit. We’ll work together to find a schedule that meets both of our needs, and we won’t mandate extra hours after your shift.


What you’ll do

We will look to you to verify patient insurance eligibility, verify patent benefits, and confirm if insurance is active in the Ohio Living network. You’ll also answer questions about home health and hospice services for potential patients and professional referral sources and help determine services needed.


What it takes

  • High school diploma or equivalent required
  • One (1) year experience in an insurance or payor role within a home health or hospice agency preferred
  • Experience with accurate data entry required

Ohio Living is among the country's leading comprehensive resources on aging well. Ohio Living Home Health & Hospice, a wholly owned subsidiary of Ohio Living, is one of Ohio’s premier providers of home health and hospice support for adults, wherever they live. Most importantly, we’re a company that:

  • chooses to operate as a faith-based, not-for-profit organization
  • makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve
  • provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith



Why work at Ohio Living?


Depending on an employee’s status, they may benefit from:

  • competitive wages
  • medical, dental, and vision insurance
  • 403b retirement savings
  • paid time off including your birthday
  • training, continuing education, and education assistance
  • pay advances up to $500
  • the latest technology
  • unlimited career opportunities
  • and much more!



Who is Ohio Living?


Headquartered in Columbus, Ohio Living is one of the nation’s largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties.


Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.

Our Values:
Care  •  Integrity  •  Customer Service  • Innovation

Financial Stewardship  •  Leadership  •  Inclusion